Returns, Exchanges & Warranty

Returns & Exchanges

Our Returns & Exchange Policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. Unfortunately because of the COVID Pandemic, to be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. Please contact our team to initiate a return and we would be happy to send you a return shipping label.

Contact us at customercare@infraredsauna.com

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